Citadel Terms and Conduct

1) VIRTUAL-ONLY PLAY

• All gameplay uses virtual Credits only.
• No deposits, purchases, or withdrawals are provided.
• Credits hold no monetary or redeemable value.
• Outcomes affect on-platform progress only.

2) ACCOUNTS AND CREDITS

Users are responsible for account credentials and activity. Account balances and history are stored for social gameplay and profile continuity.

• Credits are fictional units for entertainment.
• Balances are linked to account records and gameplay HUD.
• We may correct or reset balances in abuse cases.
• No account balance corresponds to real finances.

3) PROHIBITED USE

To protect fairness and service stability, the following behavior is prohibited:

• Automation, bots, scripts, or unauthorized manipulation tools.
• Multi-account farming or exploit-driven progression.
• Attempts to bypass security or interfere with systems.
• Misrepresenting the service as real-money gambling.
• Unlawful, abusive, or harmful conduct toward others.

4) AGE LIMIT

The service is intended for adults aged 18 or older. By using the platform, you confirm that you meet this minimum age.

5) RESPONSIBLE USE

Use the platform in moderation and take breaks when needed. The service is built for leisure and should not be treated as a source of financial benefit.

6) LIMITATION OF LIABILITY

The service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted access or error-free operation.

To the extent permitted by law, operator liability is limited for indirect, incidental, or consequential losses related to use of the platform.

7) POLICY UPDATES

Terms may be updated to reflect legal, technical, or operational changes. The latest version is posted on this page.

Continued use after updates are published constitutes acceptance of revised terms.

8) CONTACT

For legal or policy questions, contact:

SF2 SIA
Kr. Valdemara iela 33-7
LV-1010 Riga, Latvia
Reg. no 40103691516
Email: [email protected]