Customer Service

Customer Service Do's and Dont's

Customer Service Do's and Dont's

Building winning relationships is something that we, here at Imagine Media, are super intentional about and hyper focused on this quarter.  In today’s technologically advanced society, consumers have the ability to purchase anything anywhere, at any time, with the click of a button or type on their keyboard.  Almost everything is available online.  So, what drives individuals into small businesses or stores when they could achieve the same goal on the couch in their PJ’s scouring the internet?  The answer; personal relationships.

10 Things I’ve Learned About Social Media

10 Things I’ve Learned About Social Media

Hey dedicated blog readers - Margot here! I recently celebrated my 3 year anniversary at Imagine Media, which brought me to the realization that I have learned so much throughout this experience about business, life, people, and marketing. More specifically, as much as Social Media has changed, there are so many consistent lessons to be learned over and over again when you work in this field. I’m breaking down the top 10 things I’ve learned about Social Media in this post. Sit back and enjoy!