We talk a lot about how to strengthen your brand and #BuildRelationships with your customers. There are loads of articles online telling you how to improve and grow, and while they’re extremely helpful for those learning how to further their brand image and value, if you’re looking for advice on how to launch your brand on social, they may leave you feeling a little lost. If you’re wondering where to start that journey, welcome. We’re here to tell you how to do just that.
In order to successfully #StaySocial, you must first start being social. By this we mean that from the very beginning, building your brand starts with the most fundamental piece of your business: your customers.
Consumers want to interact with brands that speak to them. This may seem like a daunting task, but we’ve broken down how to do it into two elements: share the content that your target customers will love and make sure they see it.
#1. Content Worth Sharing
There’s only one concept that will ensure you create useful content that will lead to comments, shares and ultimately sales. Every. Single. Time.
Create content that meets your customer’s wants, not yours.
Frankly, your customer doesn’t care about what your company wants or needs. They want to know how you’re going to help them. So, if you are creating content with them in mind, be sure to produce work that adds value to their lives. That’s content they’ll want to share.
Here’s where to start:
Keep up with your competitors to find out what content your target audience is already engaging with.
Build customer personas to dive deeper into what your customers desire and how you can address their pain points.
Start a 2-way conversation with your ideal customer. Follow them and engage with their content.
#2. Be seen
As a business owner, you already know the importance of knowing your customers. Now that you know what kind of content your audience wants to see, how do you make sure that they actually see it? Don’t worry, we’ve broken it down so you don’t have to wonder:
Keep your brand message consistent through each post so that you’re recognizable.
Utilize tools like paid advertising to maximize brand awareness by targeting the audience you know who want to reach. You can also use ads to put your content in front of people who you know would benefit from it.
Leverage influencers, a heavily trending marketing strategy.
Optimize your platforms: Each major social media platform has a different “why” behind it. Read more on that here to make sure you’re making the most of each platform.
Now that you know how to always create content your audience wants to share, how to build relationships with those customers and how to reach as many as you possibly can as effectively as you can, you’re ready to enter the social media sphere! Best of luck and remember the journey doesn’t stop after the launch. You have to #StaySocial in order to always continue growing!
Story By: Kate Mazza